E-Commerce & CRO Specialist (f/m/d)

Permanent employee, Full or part-time · Zentrale (Wien)

2,500 € per month

Do we have your attention?

As an E-Commerce & CRO Specialist, you own the optimization of the onsite customer journey with a strong focus on conversion, usability, and commercial impact.
You translate insights into experiments, structure testing roadmaps, and work closely with UX, Website, Content, and Performance teams to continuously improve the D2C experience.
This is a hands-on, impact-driven role — not a pure analyst, not a designer, but the bridge between data, UX, and commercial outcomes.

Your areas of responsibility

Own and optimize the end-to-end customer journey across channels – designing differentiated onsite experiences for new vs. returning users and continuously developing channel-specific journeys (e.g. Meta, Google, CRM, Organic) that guide users from first touch to conversion with clear differentiation between categories (Watches vs Jewelry).
Own and evolve the CRO roadmap across landing pages, PDPs, PLPs, and checkout
Define hypotheses based on data, user behavior, and sales psychology
Plan, prioritize, and evaluate A/B tests in collaboration with UX, Website, and IT
Analyze onsite performance (conversion, funnel drop-offs, engagement metrics)
Improve customer journeys for different audiences (new vs. returning, categories, campaigns)
Work closely with Copy & Creative to optimize messaging, structure, and persuasion
Support campaign and launch setups from a conversion & UX perspective
Ensure learnings are documented and translated into scalable best practices

Your profile

1-2 years experience in E-Commerce, CRO, or Digital Optimization (D2C strongly preferred)
End-to-end e-commerce mindset with an understanding of how traffic source, intent, onsite experience, and conversion mechanics work together.
Strong understanding of conversion optimization, UX principles, and sales psychology
Experience working with A/B testing tools, analytics, and dashboards
Ability to turn data into clear actions and priorities
Comfortable working cross-functionally with UX, tech, content, and performance teams
Structured, curious, and commercially minded
Fluent in English (German is a plus)

Nice to Have

Experience with Shopify and/or Magento environments
Familiarity with personalization, product sorting, or recommendation logic
Prior exposure to brand-driven D2C companies

Enjoy our benefits

Attractive flexitime work model with home office option.
Two legendary annualcompany events with the whole Holzkern family - all inclusive
Regular team events with your team throughout the year.
State of the art technical equipment (MacBook).
Generous employee discounts for you and your loved ones.
Extensive Onboarding: From day 1 on you will have a buddy who will show you everything you need to know and be there for you should you encounter problems. Your colleagues will teach you everything specific to Holzkern that you need to succeed in your new job.
Exciting Tasks & Personal Growth: Trust is always first for us at Holzkern, which is why we give you big and exciting projects from the start, so you can quickly unfold your potential. This will give you the opportunity to grow and learn super quickly.
Fresh fruits, coffee, tea, milk (also vegan and lactose free) in the office on site.
Healthy and balanced meals from Schrankerl. Holzkern pays 20% of each meal.

These and many other exciting benefits will await you at Holzkern.
But most of all, you can expect a secure job, good vibes, teamwork, appreciation and trust - YOU are important to us!

Hard Facts

Start: as soon as possible
Hours per week: 30 or 38,5 hours
Workplace: Holzkern HQ in Vienna
Salary: The salary for this position on a full-time basis starts at € 2.500 per month. Your actual salary depends on your professional experience and qualifications.

Do you want to take on responsibility and grow together with our company? Then send us your application including your CV and cover letter, show us why you are the right person for this job.

Apply for this job

About us

HOLZKERN was founded in 2016 with the purpose of creating unique pieces of nature - just as unique as our customers. Seven years later, we are one of the most successful D2C brands in DACH selling a huge variety of watches, jewelry & accessories. We’re proud to say that over 1.000.000 customers worldwide were already able to find their perfect piece of nature. Join our team of over 170 people and help us to bring natural uniqueness to the whole world!

As a dynamic team, we value open corporate communication, teamwork, development opportunities and flexible working hours. But most of all, you can expect to work in a friendly working environment with warm-hearted colleagues who will always support you.

Apply for this job

Thank you for your interest in our company Time for Nature GmbH. Please fill out the following form.

If you have any difficulties uploading your data, please contact us directly via email at job@holzkern.com.